Staff writer, Pricing & Procurement

Rafael Granger

Rafael spent four years in procurement for a mid-size software company, reading the vendor contracts nobody else on the team wanted to open. He now spends most weeks on the phone with CRM and tooling sales reps, asking for the number that isn't on the pricing page. He keeps a running glossary file of every term a vendor has tried to redefine in their own favor.

Covers CRM & Pricing, Vendor Selection, Reference